We strive to provide great customer service every step of the way. If you have any questions, concerns or problems, please do not hesitate to contact us. Also, if there is an item or type of item you want us to list here or on Amazon, let us know as we may have the item but just haven't listed it yet.
We're here for you!
Our Promise:
We will try our best to work with you until you're completely satisfied with your shipment. We will always provide a tracking number for your product so you will know exactly its shipping progress. At the time of this listing, this product was in stock and ready to ship. Because our Distribution Center offers this item in other mediums, there is a remote possibility that the item may be unavailable due to large purchases, inventory errors, payment delays or acts of God. In this event, one of our customer service representatives will contact you with: an expected reshipment date, an agreeable replacement offer or a full refund. Customer Satisfaction is a top priority to us and all efforts are made to insure a smooth transaction for your purchasing needs.
Global Goody LLC Shipping Policies
Packaging/ Shipping:
Return Policy:
Global Goody LLC Tax Information
Sales tax is not separately calculated and collected in connection with items ordered from Global Goody LLC unless explicitly indicated as such in the ordering process. Items ordered from Global Goody LLC may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Global Goody LLC, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Global Goody LLC Privacy & Security
Global Goody LLC values the privacy of your personal data. Global Goody LLC knows that you care how information about you is used and shared. We do not share your email or information with anyone. Our 128 bit encryption checkout is safe and secure using the latest industry standards.
We're here for you!
Our Promise:
We will try our best to work with you until you're completely satisfied with your shipment. We will always provide a tracking number for your product so you will know exactly its shipping progress. At the time of this listing, this product was in stock and ready to ship. Because our Distribution Center offers this item in other mediums, there is a remote possibility that the item may be unavailable due to large purchases, inventory errors, payment delays or acts of God. In this event, one of our customer service representatives will contact you with: an expected reshipment date, an agreeable replacement offer or a full refund. Customer Satisfaction is a top priority to us and all efforts are made to insure a smooth transaction for your purchasing needs.
Global Goody LLC Shipping Policies
Packaging/ Shipping:
- Most of our items are retail boxed and wrapped and shipped in proper shipping box containers, so you can feel confident to have an item shipped to yourself or a loved one. We can ship it directly to them if you wish. Just let us know as soon as you place the order, because sometimes we ship orders as fast as the arrive to us.
- Some items are sent by bubble mailers instead of in a cardboard box, this is so we can pass on the savings directly to you, the customer, so its a win-win for all of us.
- Although we receive and process a large volume of orders, over 99% of all orders are shipped and delivered quicker than the expected wait times. We are proud of our quick delivery as we know everyone is always in a hurry to get their new item as quickly as possible.
Return Policy:
- If you are not happy with your purchase, please contact us before leaving feedback so we may have the opportunity to fix any unsatisfactory issue.
- If you would like to return an item, please keep it in original unused condition and inform us (within 14 days) you would like to process a return.
- We do not accept returns for opened personal care items, cosmetics, skincare products, furniture, software, computers, electronics, mobile phones, writing instruments, mouthpieces, hygienic items, sanitary items, movies, DVD's or undergarments, unless the item was defective.
- Any items damaged due to customer abuse are not returnable.
- Replacement items will be issued for defective or damaged (from shipping) products.
- Please notify us within 14 days of receipt; we will have a solution within 24 hours. For item returns, we will issue a RMA instructions and address to send the item to. Please return the item to the address on the RMA form within the 30-day time frame from the moment the item is delivered to you.
- Buyer is responsible for shipping costs. A 20% restocking fee may be charged for non-defective items returned for a refund.
- MOBILE PHONES ARE NOT APPLICABLE AND RETURNABLE UNDER ANY CIRCUMSTANCE. A phone once shipped and opened, (especially high end smart phones) cannot be resold as same condition and cannot be deemed as "new" or "like" new after being used. Also mobile phones may contain private information, both personal and/or financial in nature (i.e. pictures, login passwords, banking etc.).
Global Goody LLC Tax Information
Sales tax is not separately calculated and collected in connection with items ordered from Global Goody LLC unless explicitly indicated as such in the ordering process. Items ordered from Global Goody LLC may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Global Goody LLC, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Global Goody LLC Privacy & Security
Global Goody LLC values the privacy of your personal data. Global Goody LLC knows that you care how information about you is used and shared. We do not share your email or information with anyone. Our 128 bit encryption checkout is safe and secure using the latest industry standards.